ACN Review: Is it An MLM Scam or a Real Business Opportunity?

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I'm sad to admit it but I think I'd be lost without my internet or wireless subscription. I watch a gang of Netflix and I can't spend too long without going through my smartphone. I know it's sad but that's the world most of us live in. And apparently it's profitable according to all the ACN Reviews you may have read. But is it all good? Find out by reading my review about ACN down below. If you want to know some of the bad points, then this is for you.

What Is ACN?

ACN which stands for American Communications Network is a North American-based telecommunications company. It was founded by four entrepreneurs; Greg Provenzano, Robert Stevanovski, Tony Cupisz and Mike Cupisz in 1993 and has over 1,500 employees worldwide. You can find more information on their website at Acninc.com.

What Products Do They Offer?

ACN basically offers residential and business services. The services are as follows:

Residential Services:

  • Home phone services:
    • Make calls using your high-speed Internet connection and existing home phone. This service includes unlimited calling to more than 80 landline and mobile destinations. This service is priced at $24.99 per month.
  • High-speed Internet:
    • Nationwide high-speed Internet in AT&T, Centurylink, Frontier and Verizon territories. Pricing for this service ranges from $19.99 to $100 per month depending on which service provider you choose.
  • Wireless service (Flash Wireless):
    • This wireless service is essentially a phone plan and that can include a contract or no contract. There is also an option to have a family plan. There are three different pricing plans: purple, green and yellow. The purple pricing plan ranges from $$23-$64 per month depending on the features you choose. The green pricing plan ranges from $23-$79 per month and the yellow pricing plan ranges from $23-$69 per month.
  • XOOM energy:
    • This is ACN's natural gas service. They provide two different plans: surelock (fixed) and simpleflex (variable). With the surelock plan; your price is guarantee for the term of your service. If you choose the simpleflex plan; your monthly rate will fluctuate up and down, but you can stop or switch your service at any time.
  • Television:
    • ACN offers dish and directv with packages starting at $39.99.
  • Home security and automation:
    • Vivint home security and automation offers smart home control where you can receive notifications and control your smart home from anywhere, wireless security and surveillance with 24/7 continuous video recording. This service can be purchased for $50 down for the equipment with no activation fees.

Business Services:

These services include all of the prior mentioned as well as:

  • Anovia payment and processing:
    • This is a credit card payment processing service designed to process all payment types: credit, debit, gift card, e-checks and e-commerce. You have the option of choosing a free mobile card reader with no upfront cost at $25 per month. There is also a no contract plan at a rate of $20 per month and a low-cost meet or beat guarantee plan where you pay $15 per month with low transaction rates, but you must purchase the swipe simple payment terminal for $120.

ACN Compensation Plan.

There are essentially three ways to earn income with ACN.

Personal Residuals:

Personal residual compensation includes the percentage of income you receive based on your personal customers you acquire, through their service plans with ACN. ACN pays you anywhere between 2%-8% of your customer's total monthly bills.

For example, if your personal customers are using $1,000 a month in ACN services; you'll get paid 2% of that $1,000. That would be a residual income of $20 per month through that one customer.

Team Residuals:

The ACN team residual compensation includes the percentage of income you receive based on your recruits recruiting their own recruits.

This is a 7-level uni plan, meaning that typically your recruits stay on your 1st level, their recruits go on your 2nd level, and so on all the way down to 7 levels. You earn 0.25% on levels 2-5, 1% on level 6 and 6% on level 7. If you don't like the idea of recruiting other people then you might want to check out my Top Free Work At Home Recommendation.

Customer Acquisition Bonuses:

Customer acquisition bonuses are one-time, up-front bonus monies paid to you for recruiting new customers to ACN. When you help a personal sponsor become a team trainer; you will receive a bonus of $90-$275 depending on your leadership rank. In order for you to become a team trainer, your sponsor must enroll for $499 and then recruit their first 6-8 customers within an allotted time frame.

If you would like to read more in-depth about ACN's compensation plan you can find information here.

How To Become An ACN Independent Business Owner?

In order to become an independent business owner ( IBO ) with ACN, one must first fill out the ACN individual business owner agreement form. There is an “application fee” of $499 and cannot be submitted without first paying that fee. This seems to be a startup fee to become part of the business. Once you become an IBO you will have access to your own website where you can sell their services to potential customers. It is important to note that you are not an employee of ACN, but rather an independent business owner (contractor). You are able to make your own hours and select your own means of operation. So you're not paying to be an employee which is often confused when investing in a business.

What We Like About ACN.

  • This company has been around since 1993 and has over 1,500 employees worldwide. They are the largest digital sales telecommunications company in the world and they do business in 20 countries across the globe.
  • ACN is based on services and products that people are already currently using: Internet, television and phone services to mention a few.
  • ACN has a positive BBB rating at the time of this review. Some people rely on a BBB rating to confirm legitimacy. I don't but I know it's something people would appreciate.

ACN Business Opportunity Complaints.

Ridiculously high start-up costs

Some people will balk at the $499 application or start up for this business. There is this misconception that you're paying for a job when in reality you're starting a business. When you consider most offline businesses require start up costs that are in the thousands, the ACN application fee isn't crazy. But it may be too rich for your blood which is why you may want to consider my Top Free Work At Home Recommendation.

It Feels Like Pyramid Scheme

Some people view this business model as a pyramid scheme because there is a component of the business that allows you to make money by referring other people. But the reality is this business makes money from actually selling real services that people want and buy. A true pyramid scheme only makes money by recruiting other people.

 You better be a good salesperson.

Let's face it, this business is built on your ability to convince people to use these services instead of well known companies. So you better be a great salesperson to achieve this. But that can be said for any business. Although with ACN you'll have to actively chase people down to make this work. That may not fit your personality and if that's true, you may want to check out my Top Free Work At Home Recommendation where prospects come to you from Google.

ACN Product Complaints.

Cancelling or transferring service is like pulling teeth

People have complained about long wait times while trying to transfer services such as Internet. After waiting, many have found that the service is actually slower at the new residence and try to cancel. Good luck trying to avoid paying the cancellation fee, since slim to none have pulled it off. It seems that other fees have slipped into play also such as cancellation fees for your phone service, if you cancel your Internet.

Service speeds are slower than average

Some customers have stated how the customer service is absolutely terrible and the services such as Internet are slow and non-existent. For any service, there is a fee to cancel and most reviewers have said that here is no way you can get ACN to not charge you the cancellation fee. Accounts have been known to be sent to collections because ACN would not cancel the service when requested.

Is The ACN Opportunity Legit Or A Scam?

ACN appears to be a legitimate company that has been around for nearly 24 years. Unlike most MLMs or direct sales companies, this one actually has legitimate services and products that people do buy. But like any company they have their share of complaints.

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    From what I can tell, most complaints have come from the customer service side of things. These customer service agents, otherwise known by ACN as “individual business owners” are trying to handle problems that arise with current customers, while recruiting new ones at the same time.

    Creating and establishing any business does require an investment of time and money, but you do not have to spend hundreds of dollars doing so. Each person will have to weigh the pros and cons for themselves.

    What's An Alternative to ACN Business Opportunity?

    Ultimately you make money working for ACN. But that's assuming you're comfortable being a salesperson and can convincing people to buy into the plans ACN offers. You also have to be able to recruit people under you so you can earn residual income which is probably where most of the real money will come.

    So given that, this may not be right for everyone. There are other options out there for you. You might want to check out my Top Work At Home Recommendations. You can also check out my Work At Home Courses which will provide you with the opportunity to earn multiple streams of incomeEither way, you have options if ACN doesn't appeal to you.

    If you enjoyed this article and would like to see more like it you can read more work at home reviews here.

    Well that's all from me. I'd love to hear your thoughts about ACN, so leave your comments below.

    Thanks,

    Eddy with a y

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    Eddy Salomon

    Eddy "with a y" is a Blogger & Affiliate Marketer with over 10 years of SEO experience in writing engaging blog posts that drive traffic, sales & leads. Furthermore, he's a pain in the ass dad & husband.

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    Jeff - July 23, 2017 Reply

    Being a business owner who has spent hundreds of thousands on other investments and businesses, it made 100% sense to pay $499, which is extremely low, for an online store and sign up for the services I use everyday anyway. The services they offer are through major multi billion dollar companies we’ve all heard of and likely use, only now I get paid back a percentage for using the services. Not only that but if your actually willing to work they have great start up bonuses that can put you in profit within your first month of business. Like anything else if you don’t put in the effort then you won’t get results. I’m happy to say that I was in profit within 6 months which is more than I can say for the majority of most businesses.

      Eddy Salomon - July 23, 2017 Reply

      Hey Jeff,
      That’s great. But a start up cost of $499 is not “extremely low” for everyone. So it’s unfortunate they don’t have a more affordable starter package that is actually lower cost or free. People are easily earning a percentage back on the things they buy with free sites like Ebates.com.

      That all said, I agree with you in that a business requires effort that is consistent. I don’t think that is news to anyone. But it’s a matter of finding the one that works for you and in your budget. Affiliate marketing allows you to work with multi-billion dollar companies like Google and Amazon as well. So there are other ways of doing that. I’m happy you were able to make ACN work for you.

    Tim Edwards - July 10, 2017 Reply

    2%? Even if you could convince someone to sign up for $1000/mo in services, you mean I get a lousy $20? For all that work? Yeah right. OK Plus, their prices are way over retail you can get anywhere else. Listen, just look up “MLM scam” online and just see how may people are telling you that MLM, network marketing or whatever you want to call it is throwing time and money down a rat hole. Bit some people have to learn the hard way.

      Eddy Salomon - July 10, 2017 Reply

      You’re preaching to the choir Tim. I’m not a big fan of MLMs either. It’s why I’m not involved in them. But some people seem to do well with them depending on the company and product being pushed. But I prefer the business I’m in. BUt to each their own.

    Chris - April 22, 2017 Reply

    Good in depth review on ACN. I had never heard of them before your review.

    The services that are offered by ACN for independent business owners to market are in competitive industries. I can’t imagine this being an easy business.

    Add the $499 signup fee, and this opportunity doesn’t seem like one I would be interested in.

      Eddy Salomon - April 24, 2017 Reply

      I agree they are in a very competitive industry and the high fee may be a turn off to some. But most businesses aren’t easy and that’s why most people aren’t business owners. I do like they’re in a business that people actively want and use. But their pricing may make it hard to succeed. Thanks for chiming in though.

    Veronica - April 22, 2017 Reply

    As always, I enjoyed reading your thorough reviews, Eddy.

    I’ve heard of ACN but had no idea that they had been around for almost 25 years.

    Having been involved with different multi-level marketing companies I now know to proceed with caution. It’s unfortunate that there are so many people that could really benefit from other sources of income, but get trapped into having to shell out $500 for something that may not even work for them.

    Thanks for providing us with accurate information on legitimate sources of income, Eddy.

    Janelle - April 22, 2017 Reply

    ACN could be a lucrative opportunity if you want to really push it hard. As you say in the beginning our lives revolve around communications these days. Tele coms are big business for sure and very competitive .
    You would need training to compete in this action packed corner.
    Think I will stay with the more sedate aff marketing opportunities. Less pressure, more control.

      Eddy Salomon - April 22, 2017 Reply

      There is no doubt that the telecom industry is a money maker. ACN might be the way to enter it. Or you can do it via affiliate marketing as well. There are options either way. Thanks for chiming in.

    Jeff - April 21, 2017 Reply

    As I was reading about ACN, it was really sounding good. I can see how it could be a really good way to make money, except for the fact that the starting costs are too high.

    I think a program like this should just have a very low monthly fee instead. Say 10 a month, and they would get a lot more affiliates working for them.

    THanks for your honest review, and keep up the good work

      Eddy Salomon - April 21, 2017 Reply

      Thanks for your feedback. I just want to make it clear they don’t use affiliate marketing or affiliates. They’re an MLM or direct sales company so thats why they charge start up fee to promote for their company. Either I agree the start up fee may be too expensive for some

    Michel - April 21, 2017 Reply

    I haven’t heard of ACN either and was quite intrigued when I saw that they offered wireless internet.

    I don’t think they operate in SA, and with those prices, I don’t think anybody here would buy from them.

    I don’t know how they compare with American costs for internet services, but I don’t think I would do well promoting it, simply because you can get cheaper services elsewhere.

    I was quite surprised to read that they had been going for so long and were so big.

    Eric Cantu - April 20, 2017 Reply

    For being around for 24 years I hadn’t even heard of ACN. And from what you said, they’re a basic MLM business. I think people just group MLM and pyramid schemes together, but the fact is that pyramid schemes are illegal and have the exchange of money without any service being rendered, while MLMs are legal because they offer a service.

    It’d be nice if their commissions were higher though.

      Eddy Salomon - April 20, 2017 Reply

      Yeah I never heard of them until I did this review. And I agree people are too quick to lump all mlms as pyramidschemes .

    JeffWA - April 19, 2017 Reply

    Hi, Eddy,
    First of all, I’m glad that this ACN company does not provide my Internet, phone, cable/dish tv, etc. services in the area that I live.

    Putting the prices that you listed for each altogether, it would represent some serious change monthly as a bill.

    The compensation plan that you mentioned in case a person would think of promoting this company as an online business sure looks like a pyramid scheme. The fact that an individual could build a downline and earn $ from people directly beneath them recruiting others is just not right.

    On top of that the 2% earnings in the company’s compensation plan in having a customer placed directly beneath an individual is very minimal.

    As you stated the company does offer much needed services nowadays with people needing their toys each day in the form of television, the Internet and phones. To me however it is not exactly cheap.

    Btw, my wireless Internet service comes in one bill – not two, as apparently is the case with this company. At possibly over $150/month for the Internet alone it is quite steep in my opinion.

    As an online business opportunity and a way to make money? I’d take a pass with this company!

    Jeff

      Eddy Salomon - April 20, 2017 Reply

      Hey Jeff,

      It’s always good to hear from you buddy. I know how part of the compensation plan does seem like a pyramid scheme but from a pure definition standpoint it’s not because the company allows you to make money by actually selling products and not just recruiting people. So it’s not a true pyramid scheme. And I give them credit for providing services and products that people want and use. The pricing of those services may be higher depending on your needs and the options available in your area. But pricing is all subjective. Either way, I appreciate your comment.

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