Do you love spending lots of time yapping on the phone? Did you know you can actually make money at home doing it? Well, apparently there are numerous call center work from home opportunities out there. Companies like Sitel will pay you to answer customer service calls from many companies in industries such as financial services, retail, healthcare, hospitality, and telecommunications. Chances are, you may have even read the other Sitel WorkSitel Work At home reviews to learn the real truth regarding its work from home jobs. Well, if you want to know the real deal, including the complaints against Sitel, you're going to want to read this review.
What is Sitel?
Sitel.com is an outsourcing provider company offering call center services to businesses. As a result, they also have plenty of call center work at home jobs on a full time or part-time basis. The Site corporation is part of the Acticall Sitel Group, which has generated revenues of approximately $1.7 billion. The company employs more than 75,000 people in 22 countries.
How Does Sitel Work?
Sitel careers feature inbound calls from well-known companies in a variety of industries. Calls may include billing inquiries, orders, troubleshooting, or installation scheduling. Employees are scheduled specific shifts and start their shift by logging into their account on the company's website. No previous experience is necessary.
How Does Sitel Pay?
The company does not exactly say how much pay is involved in its jobs, but many previous workers say that the pay starts at $9 per hour. The call center jobs include full benefits such as medical, dental, and vision insurance. The company also offers 401k plans and paid vacations as well as raises. Employees are paid bi-weekly through either direct deposit or a total pay card. Employees can also earn a $200 referral bonus. If you work 90 days and your referral works 90 days, you will receive the bonus.
What is The Sitel Job Application Process?
To get started with the Sitel call center, you can fill out an application on the company's website. If your application is accepted, you will be contacted by a manager for an initial interview and a possible second interview. Once accepted, you will need to fill out and return some documents and attend orientation training. You will also need to complete a computer readiness class that walks you through the equipment setup process. You will need to complete at least 3-6 weeks of paid training before you are assigned a project.
If you don't like the waiting period check out InBoxDollars.com, Swagbucks.com, and FusionCash.com. The companies will assign tasks to you once you sign up. You will earn money by doing what you do daily like reading emails or sharing your opinion and many more tasks. Also, check out a survey company like SurveyJunkie.com where you won't require multiple interviews in order to start answering questions.
What Equipment Do I Need?
You will need to have a desktop or a laptop computer with a current Windows 7 or above operating system, anti-virus software, and Internet. All peripheral accessories, such as your keyboard, mouse, and headset, must not be wireless. You will also need a separate 19-inch monitor with 1280 x 1024 minimum resolution. It is recommended that you use the approved Plantronics Blackwire Corded USB Headset. You will be given software to download to your computer once you are given an assignment. If you don't have this equipment, you may want to look for alternative ways to make money working from home. I highly suggest you check out my Best Work At Home Recommendation.
What We Like
No Fees: The company pays all the costs for background checks, credit checks, and drug screens.
You're an Employee: In most cases, if you're working with a company that offers work at home you're an independent contractor. So that means you have to deal with your own taxes. But with Sitel, you don't have that headache because you're an employee.
Full Benefits: You get access to medical, dental, and vision insurance after 90 days on the job. Plus, there are paid vacations, and access to 401k plans.
Paid Training: The company pays for all necessary initial and ongoing training you need. Training is paid by the hour and is arranged around your work schedule.
Positive BBB Rating: At the time of this review, They have an A+ rating with the Better Business Bureau.
At first glance, this company sounds like a unicorn because it's rare to find work at home companies that offer full benefits and paid training. But don't fall for the okie dok. There are some complaints against Sitel that may turn you off to this job.
Quiet on the Set: This work is not for those with screaming kids or yapping puppies. Your environment must be as quiet as possible. You will be answering calls coming in for major companies and it will appear unprofessional if there's a lot going on in the background. If you have a hectic home life, you may want to consider my Best Work At Home Recommendation instead.
Potential High Equipment Costs: If you don't own the computer equipment required by the company, you will have to purchase it all in order to start. This can be quite expensive. Chances are you already have a computer or laptop, but your accessories may not be wired. You may not have the additional monitor or headset either. Expect to have some costs up front when working with this company.
If these start-up costs are too high there are other FREE to join options that can help you make money online. Check out InBoxDollars.com, Swagbucks.com, and FusionCash.com where you'll get paid to do every day tasks like reading emails, visiting websites, and so much more. You can also earn money by sharing your opinions on different products and services at SurveyJunkie.com.
Limited Locations: Jobs through this company are only available in a few select states listed on its website. If you don't live in these areas, you won't be applying.
Don't Get Sick: You cannot miss even one day of training or you will be dropped completely from the assigned project.
No Project/Schedule Choice: The company does not give you a choice on what projects or work schedules you receive.
So is The Sitel Work From Home Legit or A Big Scam?
Sitel is a legitimate company offering work for home call center jobs on a full and part-time basis. These call center jobs include paid training and full benefits. Employees receive an hourly wage and receive payments on a biweekly basis. You will need to have a quiet environment and specific equipment for this work. The company is also strict with its work schedules. If you miss a day of training, you will be dropped from your assigned project.
If you prefer work at home jobs that don't have work schedules you may want to consider other FREE to join companies like InBoxDollars.com, Swagbucks.com, and FusionCash.com which will pay you to do simple tasks like downloading apps or watching tv and so much more. In addition to that survey companies like SurveyJunkie.com will not drop you if miss out on surveys. Amazing options, right?
Overall, Sitel appears to be a good business opportunity to add to your multiple streams of income. But if you have a noisy home life or answering phones doesn't thrill you, you may want to check out my Best Work At Home Recommendation and my Work At Home Courses. After reading many other Sitel reviews as well as this one online, you should have a better understanding of how the company works and what it has to offer. I would love to hear your thoughts and experiences with the company. Feel free to post your comments below. And if you enjoyed this review, please free to check out my other work at home reviews as well.
Until next time,
Eddy with a y