Virtalent Review: Is It The Best Virtual Assistance Company?

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Back in the day when I was starting out, I used to manage my online business single-handedly including writing content for my blogs, following up on emails and so on. But as I got ahead of the game I needed to free up my time to focus on what I love doing. So I hired a Virtual Assistant to help me grow even further. Of course, several other businesses also realize the potential of hiring virtual talent, and companies like Virtalent help businesses find these workers. If you’re here you’re probably reading Virtalent Reviews to determine whether they are any good or not.

Well, we did the legwork so you don’t have to and we have everything you need to know about the company in this Virtalent Review. What we found out may surprise you so don’t even think of joining the company before knowing the truth. 

About is a virtual assistance service company and website based in the UK that offers highly skilled and experienced VA services to businesses and clients. The company was founded by internet entrepreneurs Sam Wilson and Ellie Bekalo in 2014 and has since gained prominence especially in the UK. They’re currently headquartered at Charles House, 148-149 Gt Charles Street, Birmingham, B3 3HT. 

How Does Virtalent Work?

Unlike crowdsourcing sites like Upwork and, Virtalent has its own team of Virtual Assistants recruited exclusively by them. So if you’re a business or client looking for Virtual Assistance services, Virtalent connects you with an ideal VA that best suits your needs. 

You’ll start by booking a free, 30-minute consultation with a Virtalent representative where you specify exactly what you need and can discuss tasks, requirements, billing and so on. Virtalent will then match you with the talent they feel you need. You can then speak with the matched VA directly, to make sure you both “click” before taking out an account. If you’re happy, it takes just a few minutes to create an account online and begin working together.

Virtalent VAs are seasoned native English speakers based in the UK. They have prior experience working for companies such as BBC, Nike, IBM, MTV, KPMG and institutions such as the London School of Business and Finance.

They work remotely and have the tools they need to deliver their services. So as a client you won’t be able to meet them one-on-one but you can organize video calls if you want to put a face to the name. 

What Tasks Can Virtalent Assistants Handle?

Their virtual assistants specialize in the following areas of interest:

Executive PA support

  • Diary management
  • Inbox and emails
  • Travel booking
  • Research and reports
  • Financial admin
  • General admin
  • Event organization

Marketing support

  • Marketing planning
  • Email marketing
  • Social media management
  • Market research
  • Content writing
  • Website updates

Other tasks

  • Customer service support
  • Project management
  • HR & recruitment
  • Day-to-day business management

How Much Can I Make At Virtalent? 

If you’re a Virtalent VA, you’ll start on a standard rate of £12 an hour. This will increase after 6 months with the team, depending on your experience and performance.

How Do I Join Virtalent?

Virtalent applicants stand a 2% chance of landing a position with the company. You must fit certain criteria before you start the application process. They are as follows:

  • A minimum of 8 years’ relevant experience.
  • You are based in the UK.
  • Are available during standard UK office hours.
  • You have worked from home as a freelancer or on a flexible basis before.
  • Speak English to a native level.
  • Not currently in full-time employment.
  • Don’t intend to virtual assist as a temporary or interim measure.
  • Not looking to replace an existing job or level of income immediately.

So if you’ve checked all the boxes above, you can go here and start the application process. 

You’ll go through a five-step process which includes:

  • An evaluation and references check, 
  • A suitability test, 
  • A video-based interview, 
  • A background check.
  • A final interview with a Director at Virtalent.

What We Like About Virtalent

They’re Trusted – One thing that really stands out about Virtalent is their client portfolio. As mentioned earlier, they have worked with some pretty well-established companies and clients including Countrywide, Mills and Reeve and Marco Pierre White’s restaurant chain. They’ve also appeared in national press, such as The Sunday Times, The Sunday Mail, BQ and This Is Money.

No Amateurs – Because of Virtalent stringent requirements, a small business will receive the best of the best in terms of virtual assistants. The fact that only 2% of applicants have a chance of getting in demonstrates they’ve set the bar pretty high for the applicants they hire. 

Virtalent Complaints

No company is perfect, and Virtalent is no exception. So if you don’t want to take any chances, the next section is definitely for you.

Why Didn’t My Application Go Through?

The only complaint we came across about Virtalent during research is that they’re pretty vague at explaining why you didn’t make the cut. But with a 2% applicant success rate, that comes as no surprise. You’ll need to be a well-established professional and they’ve set up systems to assist them to prove that. But it’s great they reveal all this upfront. 

Virtalent Alternatives

There are very few Virtual Assistant companies like Virtalent in the UK, but there are of course companies that offer more or less the same services. Feel free to check out our list of the best Virtual Assistant jobs available worldwide here

Is Virtalent Safe or A Scam?

Virtalent is definitely not a scam. They may be an exclusive club of highly experienced professionals, but that’s just how the company is designed which is great for business owners that want to hire quality virtual assistants. 

That being said, if you’re reading this and don’t fit the profile to work with Virtalent as a VA, feel free to check out My Best Work At Home Recommendation.

So that’s my Virtalent Review. If you still have questions about the company, you can find answers on their FAQs page. We would also love to know what you think about this or any other work at home opportunity you’ve had an experience with. So feel free to leave us your two cents in the comments section below.

Until next time

Eddy “with a Y” 

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