MySurvey Review: A Has Been Scam or Legitimate?

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MySurvey ReviewNowadays, the internet has given everyone a platform to share their damn opinions about everything. That could be a good and a bad thing, depending on where you sit. Personally, I find it annoying and I've been quick to block any nonsense I find offending.  But apparently sites like MySurvey.com actually wants to hear whatever your opinions happen to be and will pay you for it. Obviously, if you're here you're aware of this and may have even read some MySurvey Reviews online. If you're still unsure if this company is worth your two cents, well, we have everything you might want to know about the company, including the dirt they sweep under the rug. So, here goes!

What is MySurvey?

MySurvey.com is a survey websites that pays users to complete product opinion surveys. MySurvey was started by the National Family Opinion (NFO) organization in 2001 with the aim of digitizing product opinion research. NFO is one of the oldest opinion research companies in the United States. In fact, NFO used to conduct surveys via postal mail and telephone. It was not until 2010 that MySurvey was sold to Lightspeed Research, owned by WPP, a world renowned consumer services company. Lightspeed Research is currently headed by Principals Ms. Catherine Laraway and Ms. Erin Newton, headquartered in Warren, New Jersey.

How Does MySurvey Work?

Once you create an account, you can start filling out surveys. Some surveys require physical product testing, of which bears higher rewards. The test products will be delivered to your doorstep. Once you accumulate a certain amount of points you can redeem them for gift cards or cash.

How Do I Join MySurvey?

MySurvey is free to join; all they require from you is a working email address, a mailing address and answers to a series of profile questions, including age, household information and income. Note that MySurvey operates in select countries, mostly in North America, Europe and Oceania regions.

How Much Money Can I Make With MySurvey?

A survey, depending on the length can pay anywhere between $0.5 and $1.25. A dollar is worth 100 points, and you will need a minimum of 1000 points ($10) to redeem. How much you make depends on how many surveys are available, how many you qualify for and how many of them you can complete before they expire.

You can also earn through their referral program, where you get 150 points per referral, and you can have as many referrals as possible.

Did you know there are more ways to earn than just taking surveys at sites like Swagbucks.com and Fusioncash.com? And if you're looking to earn a full time or part time income, you may want to check out FlexJobs.comMy Best Work At Home Recommendation.

How Does MySurvey Pay You?

You can redeem your points for cash through PayPal, Amazon gift cards and various other gift card options that may be available when you redeem. It takes 4 to 8 weeks for your payout to arrive depending on which option you chose.

How Does MySurvey Compare With Other Survey Websites?

Compared to other survey websites out there, MySurvey is way down there, for the following reasons.

  • Most survey websites like ClixSense.com will not bombard you with annoying marketing emails, just legitimate surveys that you qualify for.
  • Other purely survey websites like Viewpoint Forum do have a reputation for faster points accumulation, and you can earn with others like Nicequest or QuickThoughts on the go through their mobile app.
  • You would be better off signing up for survey websites that offer more ways to earn than just surveys; like Flexjobs.comSwagbucks.com and Fusioncash.com.
  • For those of you who value the BBB rating of a website, you might want to consider going for websites that have an A+ rating, like SurveyVoices.com. 

What We Like About MySurvey

Multiple Payout Options

You can redeem your hard earned points via PayPal or gift cards, of which is convenient if you ask me.

Free to join

You don’t have to pay a dime to earn with MySurvey, as long as you qualify for membership.

MySurvey Complaints

MySurvey used to be one of my favorite survey websites, until they crapped all over it by selling it off to Lightspeed Research back in 2010. Lightspeed made a hell of a mess with MySurvey, and now this is what you can expect when you join.

Too many emailed survey invitations

If they put as much effort in paying people as they do dishing out hundreds of emailed surveys, I would be all for it. Wanna bet how many of these emails you will qualify for? I don’t want to take your money. All in all, be ready for endless emails. You may be thinking, why not just unsubscribe from their mailing list? Well, that would mean shutting down your MySurvey account entirely, sorry.

You better be active and I'm not talking about working out!

Imagine waking up to find out that the endless surveys you answered meant nada, just because you did not login to your account for a while. No warning? Not even the slightest of wake up calls? Well, it all happens at MySurvey. They will quietly, close your account if you haven't been actively logging in.

Customer service doesn't exist…

Let's Cut The Crap!

Can I Show You My Top Way To Work At Home?

Eddy with a y

Hey, I'm Eddy "with a Y". I've seen all types of SCAMS when it comes to making money online! But I finally found a real way to make money online that I can recommend! Do you want to learn how I earned $66,140.77 without a damn boss? It's even FREE to get started! Yes, Show Me!


If you have an issue with your account, don’t call that number down at the contact us tab. My personal experience with them was that after they quietly shut down my account for inactivity, I literally had to hunt the customer service down. Thank heavens for social media.

Unknown BBB Rating

Their BBB status remains unknown. In fact, the only thing we could find with regard to them is a listing of Lightspeed Research, which is yet to be graded.

You're no longer invited.

As we mentioned earlier, there is a minimum of $10 that needs to be earned cash out. But apparently it gets harder to get surveys as you approach the $10 payout minimum. Is it coincidence, probably not. All of sudden you're no longer getting tons of survey invites which obviously makes it nearly impossible to cash out.

You will have to wait for nearly two months to receive your $10. 

A lot can happen in 4-8 weeks, but one thing that will definitely not happen is receiving a payment from MySurvey. You might even have to wait for longer if you opted for merchandise.

You will rarely qualify for a damn survey

The most annoying thing about this is that it can take up to five minutes to know whether you qualify for that precious survey that you got ”invited to”. We know five minutes is a decade in internet time. I can't even wait for a page to load for more than five seconds, what makes them think I have five minutes?

So Is MySurvey A Scam or Not?

MySurvey has gone downhill and I would be hard pressed to recommend them. After they sold their soul to the devil, they hit rock bottom and kept on digging. It takes virtually forever to accumulate points for payout. As I mentioned before, it used to be one of the best survey websites around, until the damn takeover in 2010.

Don’t sign up for this website if you don’t plan on using it regularly. They will quietly shut down your account, no matter how many points you had raked up. Whereas other websites will send you a dominant account reminder through the mail.  I would simply not recommend MySurvey for now. It just ain’t worth the effort.

Some companies actually value their reputation and will not rip you off your points while you sleep. All in all, if you are serious about making residual income online, check out FlexJobs.comSwagbucks.com and Fusioncash.com. You can also check out My Top Work At Home Recommendation.

Well, that’s as far as my opinion about MySurvey goes. I would love to hear yours in the comments section below!

Until next time,

Eddy with a y

Click Here to Leave a Comment Below
Linda - October 27, 2017 Reply

This is absolutely correct, on all counts. It used to be better. I don’t even mind the slower payouts, but since the only way they list to contact them is to set up a request, and since they rarely, if ever respond, you’re up a creek. I did finally get a response when 600 points never showed up from a diary; they simply said apparently my responses hadn’t been recorded, and since I hadn’t given the survey number (there wasn’t one; it was only titled “MyPersonalRoutine”) they couldn’t do a thing about it.

    Eddy Salomon - October 27, 2017 Reply

    Thanks for sharing your experience Linda!

Emmy - October 27, 2017 Reply

As a read through your review, I kept telling myself that I tried surveys before and none actually worked! I am glad I finally came to learn about Wealthy Affiliate where I can make my living at the comfort of my space. Thank you for your enlightening review, I know it will help a newbie somewhere.

    Eddy Salomon - October 27, 2017 Reply

    You’re welcome Emmy. I’m glad to hear you’ve moved on to something that works better for you.

Brooks - October 25, 2017 Reply

Eddy, your review was very helpful to me as someone who has never taken an online paid survey, but is interested in them. After reading your review of mysurvey, I can say I definitely won’t be taking that company into consideration. If I ever do decide to start taking some paid surveys I will definitely come back to your site and try out some of the sites you have recommended.

    Eddy Salomon - October 25, 2017 Reply

    I’m glad it helped you.

Roopesh - October 25, 2017 Reply

Hi Eddy
Are you telling me that MySurvey will close down your account if you are NOT active even if you have some money that you already had earned? That is unfair. I actually find it sort of a ‘bullying.’

What really amazes me, is the fact that folks are still signing up to guys like MySurvey.

You are doing an awesome job, of keeping us up to date of what is good and what is not in terms of online business deals.

Thanks so much for saving me heaps of time from signing up with these crooks.

    Eddy Salomon - October 25, 2017 Reply

    You’re welcome. It’s definitely happened to me and others. That was the last straw for me.

Karis - October 25, 2017 Reply

A really informative read Eddy! You’ve saved me hours of research on MySurvey as a viable source of passive income for a home based business. Very easy to read and gets right to the point. I’m curious though, How does Swag Bucks and FusionCash compare to MySurvey? I’d love to know your thoughts.

    Eddy Salomon - October 25, 2017 Reply

    You’re welcome. As I mentioned in my review SB and FC are great options that aren’t limited to just surveys.

Steph - October 23, 2017 Reply

Thanks for your honest review. I have always heard about being “paid” to take surveys online but for some reason that never really grabbed my full attention. Your review reaffirmed the feeling I had that it just isn’t worth it. I also appreciate you pointing out that there are companies who have positive BBB ratings. How important are the BBB ratings for you when you make a recommendation on a program?

    Eddy Salomon - October 23, 2017 Reply

    You’re welcome. I take BBB ratings with a grain of salt. The BBB is a for profit organization that makes money by selling memberships which isn’t a bad thing per se. But I have heard stories where businesses were treated unfairly if they refused to “pay to play”. So for me the BBB is one of many factors I check to determine the legitimacy of a company. But that’s me.

Dan - October 20, 2017 Reply

Eddy with a “y”… you were way too nice with his post. I will go ahead and say that paid online surveys are definitely scams. The amount of time and effort you put into it only to reap such a small pay-out(if any), is just not lucrative enough for anyone to engage in them for very long. Great Article Ed. Keep exposing these scams!

    Eddy Salomon - October 22, 2017 Reply

    That’s a matter of opinion Dan. The word scam is thrown around too easily online when we don’t like aspects about a company. I agree that most surveys aren’t worth the time you put in them. But it all depends on your needs and the company. That said MySurvey definitely feels more like a scam of late because of some of the issues I laid out above.

Marley Dawkins - October 19, 2017 Reply

Hey Eddy, thanks for this unbiased review on Mysurvey – I agree with what you say exactly, it really did used to be one the best survey website income generators out there, but now you have to literally be on there 24/7 to even make it worth the time, and i have enough projects to work on as it is.

Like you say its not a scam, it is legitimate but I wouldn’t recommend it and really for the effort there’s just no point. Thanks for helping people to making a common sense decision.

Take care!

    Eddy Salomon - October 20, 2017 Reply

    Hey Marley, thanks for chiming in and agreeing. It’s a shame because Mysurvey was a great site at one point. But it’s definitely garbage now and they don’t seem to care about this image. 

WomensGlobalVA - October 18, 2017 Reply

I had joined this years ago. As I recall, I did not make a damn thing haha, like you said once you get towards cashing out, they make it harder to get surveys or ones you qualify for. Wasted a lot of time on surveys I did not even qualify for. I cannot believe that their BBB rating is unknown. I think that speaks volumes in regards to shadiness haha. Also way too many emails.

    Eddy Salomon - October 19, 2017 Reply

    It sounds like you’ve experienced a lot of the things I’ve laid out. Thanks for sharing.

Cristy - October 18, 2017 Reply

Hello Eddy!
As always I enjoyed reading your posts. I tried the survey route for awhile years ago and never really got anywhere with it. Too time consuming for little payback. Your information was great and I like the look of your site!
Keep on giving us those great tips!

    Eddy Salomon - October 18, 2017 Reply

    I hear ya Cristy. I definitely don’t think surveys are the best use of my time. But for some people they can be useful provided the company isn’t trying to shade you like MySurvey has been guilty of lately. Thanks for the kind words.

Matt's Mom - October 17, 2017 Reply

I have tried mysurvey before and find it to be now what is represented. I am sure that maybe they do give out rewards, etc. BUT, I have put in hours and what I find is that 95% of the “work” I completed, whether it be a survey, or what not, I would get partly, sometimes all the way done, only to be told I did not “qualify” to complete it. I spent hours trying and did not make one dime, or get one reward.

    Eddy Salomon - October 18, 2017 Reply

    Yeah it’s definitely gone downhill over the years. It sounds like you’ve experienced it as well. 

Sisa - September 8, 2017 Reply

Hello, I can’t open my survey

    Eddy Salomon - September 8, 2017 Reply

    Sorry, we don’t own the site. So we can’t help you with this. They’ve done some shady things to me as well.

Mamagata - December 11, 2015 Reply

I recently completed 2 purchase diaries. When I completed the first one, there was no way to submit it & I e-mailed them to ask what to do. Several weeks later I received a reply saying the survey had closed. When I completed the second one, there was a place to click & submit. I did so, but the survey keeps popping up & I never received credit. FOUR emails to the company later, there is still no response. I’m not wasting any more time doing these diaries & suggest that others who have problems do the same. Survey.com has changed over the years & is now pretty bad. I frequently spend precious time answering personal question, only to find out that I’m not eligible for a particular survey.

    Eddy Salomon - December 14, 2015 Reply

    Damn that sucks Mamagata. I can’t say I’m surprised. A lot has changed with this company over the years.

Elke - October 10, 2015 Reply

The company is dishonest in that it claims you do 4 or 5 surveys a day and earn a whole week worth of wages (“over $85 a day!”)

    Eddy Salomon - October 12, 2015 Reply

    Hey Elke,

    Can you share your actual experience and why you think their dishonest? Too often people run around the web calling companies scam and dishonest because they don’t agree with a policy.
    So I just want to understand your standpoint better. That said I don’t know any survey company where you’re going to make that type of money per day consistently just taking surveys. So if they are actually making that complain, that’s definitely misleading.

Phyllis - July 19, 2015 Reply

I would not recommend this site to anyone.

I used to belong. Then, some serious things needed my attention and then I got ill.

After about 8 weeks, I was “inactive”. I cannot tell you how many times I tried to email them.

I even tried to sign up again later. It says my email is in their system, send for the forgotten password. I send for it and they say that no one at that email (or the other one I tried) is a member.

I don’t get it. I don’t trust them, and would not suggest anyone give it a go.

Sounds like this stuff has been going on for a very long time. If I had known, would not have ever started up with them.

Bah Humbug as far as MySurvey is concerned….for me anyway.

    Eddy Salomon - July 20, 2015 Reply

    Hey Phyllis,

    Try contacting them via social media. I ran into a similar issue and eventually they did respond and reinstate my points. But it was a process to say the least. They’ve definitely changed from many moons ago before they were absorbed by some other company. You can still make money with them but It’s definitely like back in the day. Thanks for chiming in.

lorrwill2014 - July 21, 2014 Reply

All you MySurvey links are going to something called Project Payday that is listed as a scam.

    Eddy Salomon - July 23, 2014 Reply

    Thanks for the heads up. Apparently the company I was working with redirected the links. Now I have the proper links.

Mark - June 3, 2014 Reply

I’ve been with Mysurvey.com for several years. Today I went to login and it said my account is inactive and there are 11,000 points in my account!

Update! – Problem resolved. I talked to a very nice person at the company (thanks to Eddy who provided me with their details) who fixed the problem for me.

    Eddy Salomon - June 3, 2014 Reply

    Hey Mark,

    I’ve definitely been hearing a lot more complaints of late. Although I was recently able to redeem my points with no issues. Either way, you can get their contact info from the BBB Report here: http://www.bbb.org/toledo/business-reviews/market-research-and-analysis/lightspeed-research-in-northwood-oh-5098

    I hope it helps.

    Mark - June 4, 2014 Reply

    Hi Eddy,

    Thanks for the info. I talked to them and was told that for some reason emails to me were being ‘bounced back’ (never happened before) and for that reason, my account was deactivated. Now, everything seems to be working again.

    Cheers!

    Eddy Salomon - June 4, 2014 Reply

    I’m happy everything is working again. Thanks for the update.

    ananth - December 29, 2014 Reply

    hi.. eddy.., i have been using mysurvey recently , made few points and i credited the points as cash($5) to my paypal account. soon after i redeemed it , i got an email from OrderConfirmation@perks.com (perksplus) saying that
    “Dear ananth,You just placed an order on the PerksPlus Rewards Zone. Your order is now complete!
    Thank you for your participation in the PerksPlus Consumer Panel.
    Your Order Number is W122814C79B1”

    a day after i got this email.., my mysurvey account was found to be inactive and i couldn’t login. lucky to say that i never had much points in my account but i need to know that.. even though they made my account inactive.. will i still get my $5 credited to my paypal account? , since i already got an email saying that my order is complete. if i’ll get the money.., how long will it take to get credited to my paypal account?

    please help!!.. hopping for a response from you EDDY.
    thanks!!

    Eddy Salomon - December 30, 2014 Reply

    Hey ananth,

    That’s a question for Mysurvey. I’m assuming if you got a confirmation then you should be good. But I don’t know for sure. The best thing to do is contact the source which is MySurvey. I don’t work for their company so I don’t know all their ins and outs. They can give you more insight on when you’ll get the payment to your paypal as well. I think it took 2-3 weeks last time I cashed out. But I could be wrong. Good luck.

Carrie - May 14, 2014 Reply

I’ve been with Mysurvey.com for 3 months and just traded my 2200 points for a cvs gift card. YAY I guess this really works, but it takes awhile.

    Eddy Salomon - May 15, 2014 Reply

    Thanks for sharing your experience!

Dave Connor - April 23, 2014 Reply

I registered with mysurvey and completed a few surveys over a week or so, and had around 800 points in my account. As with Caleb below they then deactivated my account and cancelled it and invalidated my points out of the blue. I checked with them about this and they said their fraud detection systems had detected something wrong with my account and told me it was closed and I had a life ban! How ridiculous. I can’t think of anything I could have done to cause that – They also wouldn’t tell me what their problem actually was so I could resolve it. So I wasted my time filling in those surveys and got nothing. Seems to me these guys are scam artists. Don’t waste your time.

    Eddy Salomon - April 23, 2014 Reply

    Sorry to hear about this Dave.
    It’s unfortunate. They use to be a really great company before they merged with some other survey company. Now it’s hit or miss with them.

Caleb Moloro - July 30, 2013 Reply

iwas using mysurvey fro about a couple days then today when i had 650 points i tried to log in but when i did they said my account was inactivated do you know what they mean and can you please help me.

    Eddy Salomon - July 31, 2013 Reply

    No I don’t. You need to contact them directly about this. They should have a contact link on the bottom of their page.

D'Jean - July 24, 2013 Reply

What is going on with mysurvey.com! I got an email last week that says I’m not getting any rewards because I haven’t downloaded a program. My rewards are up to date and I’ve never changed anything on the cpu I’ve had since Feb 2012, I never miss a survey they send. So I tried to do the download and see it gives then access to Chrome with no opting out of their ability to totally spy on my computer use. I CANNOT FIND A PHONE NUMBER FOR THEM and am really disgusted with this whole thing, ready to cash out and quit them.

    Eddy Salomon - July 25, 2013 Reply

    Wish I knew. I recently cashed out with no issues. But in the last couple of years since their merge, you never know what you’re getting from them.

Kelsey - September 19, 2012 Reply

hello, i just started on mysurvery.com but i was wondering, how do you turn in points for cash instead of just prizes?

Eddy Salomon - August 8, 2012 Reply

I can’t say I’m surprised. So much has changed with them since their merger. Fortunately there are still other great survey companies out there.

Patricia Gouker Rosado - August 4, 2012 Reply

I was a. panelist for years with Mysurvey.com and one day they locked my account so I called them to find out what the problem was and they said they would get back with me. Well this was a year and 7 months ago and I still have NOT heard from them.

Eddy Salomon - July 11, 2012 Reply

Its Free. Be sure to actually read the articles.

Amanda s - July 11, 2012 Reply

Is this free or do u have to pay a fee to start?

Disappointed. - April 7, 2012 Reply

I used Mysurvey for a while. I ended up cashing in all of my points for cash. That was pretty cool. Now when I try to log in, they say my email address is invalid. Not sure why they are doing this, but it is pretty lame. 

    Eddy Salomon - April 8, 2012 Reply

    Why don’t you just trying to email them or call them to figure out what happened?

Lmyers711 - February 28, 2012 Reply

I have been a member of Mysurvey for a few years and really liked it also until the following happened.  I have never spent any of my reward points until recently.  I’d been checking the rewards page for something that I truly wanted.  Then there it was . . an “E-Reader”.  I was very excited about the product and I spent over 12,000 points to order it.  Seemed like forever before it finally arrived.  I opened the box and was pleased with the product until I got to the manual.  Right on the front was printed “Digital Photo Album”.  I had received a digital photo album not an e-reader as the reward was called on the Mysurvey website. I was sooooo angry and upset I wasn’t quite sure what to do.  I would have NEVER spent 12,000 points if I had know what it truly was.  I read the manual and this product does have .txt reading capabilities but, nothing else.  It can’t read pdfs, epubs nor any other ebook formats.  To make a long story short I was told by a Customer Care Rep that I cannot return it since it wasn’t damaged or defective.  SO, I’m stuck with a digital photo album.  I’m out 12,000 points (and you know how long it takes to acquire that many points) and don’t have an e-reader.  So, needless to say I do not have anything good to say about Mysurvey and I have cancelled my membership. 

    Eddy Salomon - February 29, 2012 Reply

    That sucks. I can’t say I’m surprised. Since the merger with LightSpeed things haven’t been the same.

    Lmyers711 - March 1, 2012 Reply

     Well, it looks like I should have waited another day before posting my comment. I received an email from Mysurvey requesting that I contact an individual by phone to discuss the problem I was having.  I have to take back my comment and let you know that they came through with a solution.  I wasn’t the only individual that had problems receiving a “Digital Photo Album” instead of an “E-Reader”.  Even though the vendor of the product wouldn’t cooperate and take the item back my account was credited the points that I used.  And I get to keep the reward to do with as I please.  Oh, and the product in question is no longer available for redemption.

    Eddy Salomon - March 1, 2012 Reply

    Wow, That’s great. See that’s what companies should do when they drop the ball. Communicate with your users and make it right instead of ignoring our emails or giving us canned responses. Thanks for the update! I’m happy for you.

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